What are your salon hours?
Tuesday – Friday
9 am – 7 pm
9 am – 4 pm
Closed Sunday & Monday
Where are you located?
16715 E. Parkview Ave. • Fountain Hills, AZ 85268
We are on Parkview Avenue on the south side of the street just east of La Montana Drive. Our entrance faces East.
How do I book an appointment?
You may call our receptionist during normal business hours for all appointments, or you may book your appointment online, (excluding color appointments. Online booking has a 12-hour in the future starting point). www.russosalon.com
How can I pay?
We accept cash, check, Russo Salon and Spa Gift Cards, Visa, Mastercard, Discover and American Express.
How can I pay gratuities?
Tipping is left to the discretion of our clients, and is a great way to thank your Service Providers and Assistants for an exceptional experience at Russo Salon and Spa. Tips may be added onto credit card charges and personal checks, however, cash is preferred.
What is your cancellation policy?
Russo Salon and Spa has a 24-hour cancellation policy. A specific day and time has been reserved especially for you with our talented service providers. In the unlikely event that you need to cancel, please do so 24 hours prior to your appointment, or you will be charged 100% of the value of the services. We reserve the right to charge for appointments changed or cancelled without 24-hour notice. Thank you for your understanding.
Do you accept returns on retail products?
Of course we do. If, for any reason, you are unhappy with a product, please return it within two weeks of your purchase, and we will give you a store credit for the amount of your original purchase… no questions asked. We want you to find the product that is right for you. If you are a regular client, we will have a record of your purchase. For retail only clients, we will need a receipt. No exchanges or refunds on trial size, sale and discounted items.